Terms and Conditions
This contract is made between Merimoi Press [“Artist/Designer/MP”] and Client [“Project Coordinator/Client”] for the purpose of designing and illustrating artwork [“Image(s)”] for the Client. The Client and Editor (if applicable) may be referred to herein individually as a “Party” or collectively as the “Parties”. This contract is entered into in good faith and upon completion of order, indicates acceptance of this contract and the terms described herein.
A timeline and estimated completion date will be sent to you via email. Merimoi Press will strive to work within this timeline, but it is important for the Client to also cooperate in a timely manner. MP will not be responsible for not meeting deadlines due to delayed Client action or response.
Custom Pricing Quotes
Quotes and estimates are valid for thirty (30) days. Merimoi Press reserves the right to change prices after the thirty (30) day window. Pricing changes may be affected by an increase or decrease in supplier, service and/or production costs.
MP retains all rights to use the preliminary and completed designs/artwork created by Artist for this Image(s). All Images and rights relating to them, including copyright and ownership rights in the media in which the Images are stored, remain the sole and exclusive property of the Artist. The Artist does not give the Client permission to reproduce the Images and/or final product.
It is the client’s responsibility to carefully review proofs for any error. That includes: spelling, layout, grammar, website URLS, phone numbers, directions, etc. Once the client gives the final approval any errors are corrected at the client’s expense.
Custom Rush Orders
Orders may be considered RUSH if they are needed within a four (4) week turnaround. Rush orders are accepted depending on availability and the requirements of the project. Rush orders will add a charge of 15% to your order total.
All changes, and additions (such as invitation count) must be made two (2) weeks prior to the printing date. This does not apply to special arrangements, or any other last minute agreement/sale. Three rounds of design changes are included. Once we reach your fifth (5th) proof (your 4th round of design changes), a fee of $25 per additional round will be applied to your order. Any text changes related to COVID-19 (i.e. date/venue change) will be free of charge prior to the printing date.
Returns & Cancellations
If there is a need to cancel your order, please contact MP right away. If your final approval has not been received and your project has not gone into production, you are responsible for your deposit and any materials that have been purchased. If your project has gone into the production process you are responsible for the entire amount as stated in your contract. Because of the personalization of custom stationery, custom orders are non-refundable, without exception. Every effort is made to assure your satisfaction.
Unused and unopened non-custom products may be returned within 30 days of receipt for a full refund less the original shipping cost. Customers are responsible for any return shipping costs. Used, opened, and/or final sale items cannot be returned. Framed art prints are final sale and cannot be returned.
If you wish to return an item that was gifted to you, please contact firstname.lastname@example.org
Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take 2-3 weeks to process and show on your account due to varying processing times between payment providers.
MP will provide a tracking number once the product(s) have been shipped. MP is not responsible for any damages incurred during shipping and/or mailing or invitations that are not delivered. Any shipping charges will be added to the final invoice.
In the event of any dispute, claim, question, or disagreement arising from or relating to this agreement or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, the Parties shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of thirty (30) days, then, upon notice by either party to the other, all disputes, claims, questions, or differences shall be finally settled by arbitration administered by the American Arbitration Association in accordance with the provisions of its Commercial Arbitration Rules.
The terms of this agreement shall be interpreted according to the laws and legal jurisdiction of the State of Minnesota, USA.
The Artist and Client have executed this contract on the day and year the order was completed, to be effective immediately.